I have purchased through OSP on a number of occasions. This occasion I purchased products to the value of $490 and paid through PayPal.
I checked to see what the delay was one day only to find that my order had changed to $0. I contacted OSP via email quoting my Order Number only to have the reply come back that the order number doesn't exist. I went back online to check and found that they had deleted the order!!!
I told them that I had printed out a copy of the order as soon as I purchased it (which I had) and that I would be taking it further if my money was not refunded. They have since forwarded my complaint to "International Resolutions Group" and I have filed a complaint with PayPal as this is the only way I can be sure I will get my money back.
I can't believe that a fairly well know company would do this. It is theft. I recommend to anyone purchasing any products from One Stop Plus to always purchase through PayPal as it is the only way you can prove that you have paid money for any items from this compnay.
It is hard to believe that this is what their customer service team stoops to but I have the proof. I will let you know what the end result is.
Monetary Loss: $495.